At The Headache, Neck & Jaw Clinic your privacy is important to us. The following privacy statement provides information about the personal information that The Headache, Neck & Jaw Clinic collects, and the ways in which the personal information is used. 

Personal contact information about you is not held unless you have elected to receive service at The Headache, Neck & Jaw Clinic. All information is collected and maintained with the greatest care, using secure servers, in compliance with all current State and Federal privacy legislation.

We may ask you to provide personal details so that we can identify your specific needs, allocate appropriate appointments and communicate effectively with you regarding your treatment. We may communicate with you via telephone, email, SMS or mail, according to your preference or availability. The Headache, Neck & Jaw Clinic chooses not to engage in communication not related to your treatment.

It may be necessary to communicate with other health care professionals, regarding your care, but this is always done with your express permission, and only between accredited professionals. These professionals require a minimum set of information to provide accurate identification  of individual patients. The 3 points of identification include: Name, Date of Birth and Address. Information to a Third Party, such as an insurer or lawyer is only provided on our receipt of a Release of Information Document, signed by you. 

All members of our staff are bound by a strict confidentiality agreement which extends within, and beyond their time of employment with             The Headache, Neck & Jaw Clinic. If you have any privacy concerns, please contact info@hnjclinic.com.au. 

The Headache, Neck & Jaw Clinic reserves the right to update this privacy policy at any time.